Reorder Reminder Pro vs Reorder Master
Both apps send reorder reminder emails to Shopify customers. The difference is how they decide when to send. Reorder Master uses a generic time delay. Reorder Reminder Pro uses per-product usage days, scheduled per customer from their purchase date.
- You sell consumables with different usage cycles — supplements, skincare, pet food
- You want reminders timed to when each customer actually runs out
- You want a free plan before committing to a paid subscription
- You want Auto Mode (zero config) or Manual Mode (per-product precision)
- You need each customer's reminder to fire on their personal schedule, not a batch date
- You are already using Reorder Master and the generic delay timing is acceptable for your store
- You sell products with a very consistent usage cycle where a fixed delay works
Feature comparison
| Reorder Reminder Pro | Reorder Master | |
|---|---|---|
| Primary purpose | Reorder reminders for consumables | Generic reorder reminder app |
| Reminder timing method | Per-product usage days from purchase date | Fixed time delay from order date |
| Per-product usage configuration | ✓ | — |
| Per-customer reminder scheduling | ✓ | — |
| Auto Mode (global period, zero config) | ✓ | — |
| Manual Mode (per-product precision) | ✓ | — |
| Purpose-built for consumables | ✓ | — |
| Free plan available | ✓ | — |
| Starting monthly price | $0 (30 emails/mo free) | Paid only |
| Shopify App Store | ✓ | ✓ |
Precision timing vs generic delay
Each product has its own usage day setting. Every customer gets their reminder from their purchase date.
One delay setting applies to all products. Reminders arrive before customers have run out — or after they have already bought elsewhere.
Reorder Reminder Pro vs Reorder Master — common questions
What is the main difference between Reorder Reminder Pro and Reorder Master?
The core difference is how each app decides when to send a reminder. Reorder Master uses a generic time delay from the order date — for example, send a reminder 30 days after any purchase. Reorder Reminder Pro uses per-product usage days configured by the merchant. A 60-day supplement reminds after 60 days; a 30-day serum after 30 days — per customer, from their specific purchase date.
Why does per-product usage timing matter?
Batch reminder tools create two problems: some customers get the reminder too early (before they have run out) and some get it too late (after they have already bought from a competitor). When reminders are timed to the actual product usage cycle, they arrive when the customer is most likely to reorder — improving both conversion rate and customer experience.
Does Reorder Master support Auto Mode or per-product configuration?
Reorder Master applies a generic delay to all orders. Reorder Reminder Pro offers two modes: Auto Mode (a single global reminder period for all products, operational in under 60 seconds) and Manual Mode (per-product usage days for stores with different product cycles). Neither mode batches customers together — every reminder is scheduled individually from the customer's purchase date.
Is Reorder Reminder Pro more expensive than Reorder Master?
Reorder Reminder Pro has a free plan that includes 30 reminder emails per month with no time limit and no credit card required. Reorder Master does not offer a free plan. Paid plans for Reorder Reminder Pro start at $12/month for 500 emails.
Which app is better for supplement or skincare stores?
Reorder Reminder Pro is purpose-built for consumables merchants — supplements, skincare, pet supplies, and other products with a predictable usage cycle. Per-product usage day configuration means a collagen powder (30-day supply) and a vitamin D3 bottle (90-day supply) get different reminder timings, automatically.
Precision timing. Zero extra work.
Configure once. Reorder Reminder Pro handles the rest — per product, per customer.
Start recovering repeat ordersFree plan available · No credit card required · Installs in one click